Refund & Return Policy
Last updated: Jan 19, 2026
At Ketolite, we want you to be satisfied with your purchase. If you are not completely satisfied, we’re here to help.
Returns
Eligible items may be returned within 30 days of delivery, provided they are unused, in original condition, and in original packaging.
Non-Returnable Items
Certain items such as perishable goods, digital products, or personal care items may not be eligible for return.
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed to the original payment method.
Exchanges
We only replace items if they are defective or damaged.
Shipping Costs
Return shipping costs are the responsibility of the customer unless the item was received damaged or incorrect.
For questions regarding returns, contact us at ketolite@ketolite.net.